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How to Contact Us
Marketing and Sales
For product information, sales and questions (not related to customer service), contact your local Regence Sales and Service department:

Oregon: 503-721-7161 or 800-794-5390
Washington: 206-464-3744 or 877-843-7526
Idaho:
  • Brent Eacret, Regional Sales Manager (Idaho and Eastern Washington)
    509-228-6025
  • Bryan Ogden, Sales Rep
    208-333-7827

Utah:
Claims Customer Service
Life and AD&D, Short Term Disability, and Critical Illness Protection Claims:
Local Calls: 503-412-7965
Long Distance: 800-794-5390
Fax: 503-412-7975

Dental Claims and InterMSM Short Term Medical Claims:
Local Calls: 503-412-7965
Long Distance: 800-756-4105
Fax: 503-412-7975

Long Term Disability Claims:
Local Calls: 503-412-5654
Long Distance: 800-794-5390
Fax: 503-412-7975

Billing Customer Service

Group Billing:
Local Calls: 503-553-5025
Long Distance: 888-777-9368
Fax: 503-220-3903
InterMSMShort Term Medical:
Local Calls: 503-721-7161
Long Distance: 800-756-4105
Fax: 503-220-3903
Dental:
Local Calls: 503-721-7161
Long Distance: 800-756-4105
Fax: 503-220-3903

Home Office Address and Phone Numbers
503-721-7161 or 800-794-5390
PO Box 1271, MS E3A
Portland, Oregon 97207-1271

For Current Customers Only
Click here, for billing questions regarding your Traditional billed or Web billed group.

Click here, for questions regarding submitted Evidence of Insurability forms.

For Brokers and Agents
Click here, for questions regarding broker commissions.

Click here, for questions regarding broker appointments.
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